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Open in AthenaHQ

app.athenahq.ai/settings/billing

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Purpose

This page allows organization administrators and website members to view and manage their subscription plans, monitor credit usage, purchase additional credits, and review invoice history. It serves as the central hub for all financial and usage-related settings within your workspace.

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What’s on the page

  • Subscription summary: Displays your current plan tier (e.g., Starter, Growth, Enterprise), its status (Active, Past due, Trialing), and whether the plan applies to the whole organization or individual websites.
  • Organization credits: Visible to organization admins, this shows the shared credit pool, a progress bar of remaining credits, and the date your credits will reset.
  • Website credits: Visible to individual website members, showing the credits used and remaining for a specific website, along with any available pools it can draw from.
  • Usage insights: Provides an estimated daily average, projected total usage for the current period, and flags if your pace exceeds your limit.

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Usage tab

  • Credits used chart: A bar chart illustrating daily credit consumption over your selected date range.
  • By website: A table breaking down total credit consumption by entity.
    • Website/Group: The name and URL of the website, or a group name with a “Group pool” badge.
    • Credits used: The total number of credits consumed by that specific entity in the selected range.
  • Credit log: A detailed, event-by-event ledger of actions that cost credits.
    • Time (UTC): The timestamp of the event.
    • Website: The originating website name, or “Deleted website” / “Not recorded” for older events.
    • Action: The specific task that consumed credits (e.g., prompt run, rescan).
    • Credits: The number of credits charged for the action.

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Websites & groups tab

  • Entities table: A list of every website and billing-enabled group in your organization. Your current website and its groups are pinned to the top.
    • Website or group: The name, URL, and an optional “Group” badge. Group names link directly to their specific billing page.
    • Plan: The name of the plan or add-on product, along with a status badge if it requires attention (e.g., Trial, Past due).
    • Credits: The credits remaining out of the total allowance, including a small progress bar and reset date (or an “Unlimited” badge).
    • (actions): An options menu (...) for websites to edit or delete them, and an arrow icon for groups to navigate to their billing page.

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Invoices tab

  • Outstanding invoices: Unpaid invoices that require review and payment.
    • Amount: The total due and currency.
    • Status: The current state of the invoice (e.g., Open, Past due).
    • Issued date: The date the invoice was generated.
    • Products: A list of the plans or add-ons billed on the invoice.
    • Action link: A “View and pay” link that opens the secure Stripe payment page.
  • Upcoming invoices: Estimated previews of future charges.
    • Date: The estimated date the invoice will be issued.
    • Line items: The distinct products or plans included.
    • Amount: The estimated total due.
  • Invoice history: A collapsible list of past, paid, or voided invoices grouped by month.

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What you can do here

  • Manage billing: Opens a dialog listing all organization add-ons and website plans, where you can Remove items or Manage credit packages.
  • Billing portal: Opens your secure external billing portal in a new tab to manage payment methods, update billing details, and view receipts.
  • View plans / Plans & add-ons: Opens a plan selection dialog to compare features across Free, Starter, and Enterprise tiers, and switch between monthly and annual billing.
  • Add credits / Manage credits: Opens a dialog to purchase monthly or one-time credit packages. You can choose to apply them to This website or the Whole organization (using Change website if needed), adjust the quantity with the + and - buttons, and finalize the purchase.
  • Lock credits: Opens a dialog to distribute your organization’s shared credit pool into dedicated allowances for specific websites or groups.
  • Move credits: Rebalances credits between a website and its available organization or group pools.
  • Export CSV: Downloads a spreadsheet of your credit usage, including daily totals, per-website breakdowns, and the full event log.
  • Edit website: Found in the ... menu of the Entities table; allows you to rename or update a website’s settings.
  • Delete website: Found in the ... menu; soft-deletes a website. This is disabled if it is the only website in your organization or if it holds an active website-level subscription.
  • Renew plan: Reactivates a canceled subscription so billing resumes.
  • Cancel downgrade: Stops a previously scheduled downgrade, keeping your current plan active.

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Common workflows

Purchasing additional credits
  1. Click Add credits or Manage credits in the credit summary panel.
  2. Choose whether you want a Monthly recurring package or a One-time purchase.
  3. Verify the credits are being applied to the correct destination (e.g., This website or Whole organization).
  4. Adjust the number of packages using the + and - steppers.
  5. Click the primary button (e.g., Buy N credits) to confirm or proceed to checkout.
Exporting your usage history
  1. Navigate to the Usage tab.
  2. Select your desired timeframe from the date range dropdown (e.g., Last 30 days).
  3. Click Export CSV to download a comprehensive report of your credit consumption.
Reviewing and paying an invoice
  1. Go to the Invoices tab.
  2. Locate the open charge under Outstanding invoices.
  3. Click View and pay to open the secure payment portal and complete the transaction.

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Empty, loading, and error states

  • Empty: If a website has no subscription, it displays “This website is not currently on a plan.” If there is no usage data in a selected range, the charts show “No credit usage found for this range.” Empty invoice lists show “No outstanding invoices” or “No invoice history yet.”
  • Loading: A full-page loading spinner appears while your permissions and memberships resolve. Skeleton placeholders pulse inside cards, tables, and dialogs as their specific data arrives.
  • Error: If invoices fail to load, you will see “Unable to load invoices” alongside a Try again button. If credit purchase details fail, the dialog displays “Billing details could not be loaded. Close the dialog and try again.”
  • Linked from: The main Settings sidebar navigation, “Upgrade” prompts scattered across the application, and the “Cancelled subscription” warning gate.
  • Links to: Your external billing provider’s portal, individual group billing pages (/group/{groupId}/billing), and the external pricing comparison page.