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app.athenahq.ai/home

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Purpose

The Home page is the primary starting point for users logging into Athena. Instead of navigating through complex menus to find specific data, users can simply type a question into the Ask Athena chat composer right from this page to get immediate insights about their brand’s AI search presence. By providing a prominent, distraction-free search interface with quick-start suggestion chips, this page lowers the barrier to entry for users who want to analyze their brand performance, research competitors, or get content recommendations. It sits at the very top of the user’s workflow as the default dashboard for natural-language discovery.

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What’s on the page

  • Greeting header: A friendly, time-of-day greeting (e.g., “Morning”, “Afternoon”, “Evening”, or “Up late”) customized with the user’s first name, followed by a subtitle confirming which active website they are asking about.
  • Decorative atmosphere background: A subtle, animated light-and-contour background that adds visual polish to the page. It automatically pauses when the user interacts with the chat box (typing, uploading, dictating) to minimize distractions.
  • Composer (chat input box): The main text area where users draft messages to Athena. It supports rich text, drag-and-drop file uploads, and voice dictation.
    • + (Add menu): Opens options to attach “Files and images” or interact with third-party integrations (“Add connector”, “Manage connectors”).
    • Mic icon: Toggles voice-to-text dictation.
    • Send icon (Up Arrow): Submits the prompt to Athena.
  • Quick prompt suggestion chips: Four preset questions situated below the composer that help users get started with a single click:
    • “How is my brand performing?”
    • “Compare my competitors”
    • “Which sources cite me the most?”
    • “What content should I create?”
Drilldowns:
  • Submitting a prompt: Typing a question and hitting Enter/Send, or clicking any of the quick prompt chips, immediately transitions the user into the fullscreen Ask Athena chat window, carrying over their text and attachments, and automatically starts generating the response.

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What you can do here

  • Send a message: Type your question into the text box and press Enter or click the Up Arrow button to start a conversation with Athena.
  • Use a quick prompt: Click one of the four suggestion chips below the composer. This immediately opens the chat window and sends the chosen question on your behalf.
  • Attach files: Click the + button inside the composer and select Files and images to open your computer’s file picker, or simply drag and drop a file directly onto the composer box.
  • Attach connectors: Inside the + menu, select an available third-party tool (like Google Drive) to feed specific context to Athena, or click Add connector / Manage connectors to set them up.
  • Dictate a message: Click the Mic icon to start voice dictation. Speak your question, and the text will appear in the box. Click the Mic icon again to stop listening, or simply click the Send arrow.
  • Remove an attachment: Click the small X on the corner of any file preview chip in the composer to remove it before sending your message.

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Data shown

  • Your first name: Displayed in the welcome greeting (pulled from your user profile).
  • Your active website: The name of the website currently selected in the top-left workspace switcher is displayed in the greeting subtext.

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Common workflows

Ask a free-form question
  1. Click into the “Ask Athena…” input box.
  2. Type your question about your brand, competitors, or content.
  3. (Optional) Drag a file into the box to include it as context.
  4. Press Enter or click the Up Arrow to send. The Ask Athena chat window will open and begin answering.
Use a quick prompt
  1. Review the four suggestion chips below the text box.
  2. Click the one that best matches your goal (e.g., “Compare my competitors”).
  3. The chat window immediately opens fullscreen and sends the prompt for you.
Attach a file via drag-and-drop
  1. Drag a document, spreadsheet, or image from your computer and hover it over the chat box.
  2. A “Drop files here” overlay will appear.
  3. Release the file. A loading spinner will appear on the file preview chip while it uploads.
  4. Once the upload finishes, you can type any additional instructions and send the message.
Dictate a message
  1. Click the microphone icon in the chat composer.
  2. Allow your browser to access your microphone if prompted.
  3. Speak your question naturally; the transcribed text will populate the composer.
  4. Click the microphone icon again to stop dictation, or just click the Send arrow to submit your spoken question immediately.

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Empty, loading, and error states

  • Loading: When the page is first opened, it remains entirely blank while verifying the active website and the user’s access permissions. This prevents flashing incomplete menus or incorrect greetings.
  • Empty: Because this page acts as a search engine landing page rather than a data table, it doesn’t have a traditional “empty” state. The composer is always visible and ready to accept input.
  • Error:
    • If a file fails to upload or exceeds the size limit, a toast notification appears (e.g., “unsupported file type” or “Wait for the current upload to finish”).
    • If voice dictation fails (e.g., microphone access is blocked by the browser), an error toast appears on screen.

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Common support questions

Why did my file fail to upload? Check that the file is a supported format (like PDF, Word, Excel, CSV, text, or a standard image) and that it falls under the size limits (generally 10MB for documents and spreadsheets, and 25MB for images). Can I stop voice dictation without sending the message? Yes. Just click the microphone icon again to stop listening. You can also manually type or delete text in the composer before you hit send. Why can’t I attach another file right now? The attach functionality is temporarily disabled while a previous file is actively uploading. Wait a moment for the loading spinner on your current file to finish, and the attach button will unlock. Why is the home page completely blank? The page stays blank for a moment while it confirms your active website and checks your permissions. If it stays blank indefinitely, try refreshing your browser or checking your internet connection. Why don’t I see any connectors in the + menu? If you don’t see specific connected tools, your organization may not have enabled them yet. You can click “Manage connectors” to view or set up integrations if your plan allows it.